Enterprise Modernization · Requirements Engineering · Data Validation · UAT

Rahul Sunkara — Business Analyst / QA Analyst

Business Analyst | Technical BA | QA & UAT Lead

I translate complex business needs into clear, testable requirements, process models, data rules, and system solutions. I collaborate with stakeholders and technical teams throughout the delivery lifecycle—from discovery and requirements analysis through SQL data validation, QA, UAT, and release readiness.

View Projects Contact Me
7+
Years Experience
M.S.
Master of Science in Engineering Management
CSPO + CSM
Scrum Alliance Certified
Rahul Sunkara
CSPO · CSM
Currently
Business Analyst / QA Analyst · FDLE
About Me

Turning complex business needs into clear, testable, and scalable solutions

I am a Business Analyst with 7+ years of experience supporting enterprise modernization, digital product development, system integrations, and quality assurance. I work at the intersection of business, technology, and delivery—helping stakeholders define the right solution and helping development and QA teams understand exactly what must be built and validated. My experience includes requirements elicitation, JAD facilitation, As-Is and To-Be analysis, BRD and FRD documentation, user stories, acceptance criteria, use cases, process modeling, API requirements, SQL data validation, traceability, UAT, defect management, and release readiness. I bring a product mindset to business analysis by connecting requirements to user needs, operational outcomes, risks, and measurable value.

Requirements & Process Analysis

Stakeholder interviews, JAD workshops, As-Is and To-Be analysis, gap analysis, BRD/FRD documentation, user stories, acceptance criteria, use cases, business rules, and BPMN workflows.

Technical Business Analysis

REST APIs, JSON, Swagger/OpenAPI, integration workflows, data mapping, SQL validation, database testing, error handling, audit requirements, and system behavior analysis.

QA & UAT Governance

Test planning, detailed test cases, requirements traceability, regression testing, defect triage, UAT coordination, test-result reporting, and release-readiness assessment.

Agile & Stakeholder Leadership

Backlog refinement, sprint planning, change control, cross-functional facilitation, vendor coordination, stakeholder communication, requirement approvals, and delivery support.

Professional Experience

Business analysis experience across enterprise and digital-product environments

Experience supporting public-sector modernization, e-commerce platforms, payment integrations, cross-functional product delivery, and end-to-end quality governance.

2025 — Present

Business Analyst / QA Analyst

FDLE (Florida Department of Law Enforcement) · Tallahassee, FL
  • Led business analysis and QA activities for the MEPIC modernization initiative, supporting the transformation of legacy case, person, vehicle, agency, alert, document, and integration workflows.
  • Facilitated JAD sessions and requirements discussions with business SMEs, project leadership, architects, developers, QA analysts, and external-system stakeholders.
  • Translated operational needs into functional and non-functional requirements, use cases, user stories, acceptance criteria, business rules, validation matrices, workflows, wireframes, and integration requirements.
  • Established requirements-to-test traceability and supported end-to-end UAT through detailed test cases, test data preparation, defect triage, regression coverage, test-result reporting, and business validation.
  • Defined cross-system requirements covering data mapping, API responses, validation rules, error handling, audit logging, retry behavior, notifications, and operational fallback processes.
Enterprise ModernizationJADBRD/FRDRTMAPI IntegrationSQLUAT
2023 — 2024

Business Analyst | QA Analyst

TechMojo · Tampa, FL
  • Supported product-roadmap execution across multiple feature releases by translating business objectives into epics, user stories, acceptance criteria, process flows, and actionable requirements.
  • Facilitated discovery, requirements refinement, sprint planning, and clarification sessions involving product, design, engineering, QA, and onshore-offshore delivery teams.
  • Analyzed business processes, system behavior, data requirements, dependencies, integration scenarios, and exception conditions to improve requirement quality and development readiness.
  • Created and executed functional, integration, regression, and UAT test cases; validated application data using SQL; documented defects with clear expected and actual results; and coordinated with developers through resolution, retesting, and closure.
  • Supported change control, release planning, stakeholder communication, and post-release validation across Agile delivery cycles.
Product RoadmapsUser StoriesSQLAPI RequirementsQAAgile DeliveryUAT
2020 — 2022

Business Analyst | QA Analyst

HealthKart · Hyderabad, India
  • Supported checkout and customer-journey improvements involving guest login, payment integrations, validation rules, error handling, and user-experience enhancements.
  • Used customer feedback, funnel behavior, and A/B testing results to identify friction points and recommend product and process improvements.
  • Translated improvement opportunities into functional requirements, user stories, acceptance criteria, business rules, wireframes, and test scenarios.
  • Collaborated with product, design, development, QA, and payment-service teams to validate requirements and support feature delivery.
  • Performed SQL-based data validation and supported UAT, defect analysis, and post-release verification.
E-commercePaymentsA/B TestingSQLQAProcess ImprovementUAT
2019 — 2020

Associate Business Analyst

HealthKart · Hyderabad, India
  • Gathered and documented business requirements for e-commerce features using BRDs, user stories, acceptance criteria, process flows, and business rules.
  • Conducted customer interviews and surveys to identify usability issues and purchasing-journey pain points.
  • Supported requirement clarification, development coordination, functional testing, UAT, and defect tracking.
  • Contributed to product improvements associated with approximately $50,000 in incremental revenue.
Requirements DocumentationUser ResearchProcess FlowsSQLFunctional Testing
Featured Work

Case studies in business analysis, technical delivery, and quality assurance

Selected projects demonstrating how I translate complex business needs into structured requirements, process models, system documentation, testable solutions, and delivery-ready outcomes.

Featured Case Study

FDLE MEPIC Modernization

Enterprise Modernization · Business Analysis · Process Modeling · QA & UAT Governance

15+
Enterprise Modules
End-to-End
Requirements Traceability
Full Lifecycle
Business Analysis & QA
Project Summary

Served as a Business Analyst and Quality Assurance Analyst for the FDLE MEPIC modernization project, supporting requirements governance, solution design, testing, UAT, and implementation readiness for a web-based enterprise application. Facilitated cross-functional and cross-agency JAD sessions, translated complex operational workflows into detailed business and system documentation, and maintained traceability from approved requirements through testing and UAT.

Key Contributions
  • Facilitated JAD sessions with business users, project leadership, technical teams, external agencies, and cross-jurisdictional stakeholders.
  • Documented high-level and detailed As-Is and To-Be processes using BPMN models, swimlane diagrams, workflows, decision points, system interactions, exception paths, and business rules.
  • Created detailed use cases, Microsoft Visio wireframes, and data-validation sheets defining system behavior, field rules, conditional logic, source mappings, validations, and error messages.
  • Developed test plans, test scenarios, and detailed test cases covering functional, integration, regression, role-based access, data validation, document generation, notifications, and end-to-end workflows.
  • Maintained an RTM linking requirements, use cases, validation sheets, test cases, defects, and UAT results; executed testing, documented defects, retested fixes, and performed regression validation.
  • Coordinated deliverables, schedules, dependencies, risks, issues, reviews, approvals, and stakeholder commitments to support implementation readiness.
Impact
  • Established end-to-end traceability between business requirements and testing coverage.
  • Improved alignment among business stakeholders, developers, architects, QA teams, and project leadership.
  • Strengthened test coverage across complex business rules, integrations, roles, documents, notifications, and end-to-end workflows.
  • Supported delivery decisions through clear communication of testing results, risks, dependencies, defects, and business impacts.
JADBPMNMicrosoft VisioUse CasesWireframesData ValidationTest PlanningRTMFunctional TestingIntegration TestingRegression TestingDefect ManagementUATRisk Management

TechMojo Enterprise Application Delivery & QA

Business Analysis · Enterprise Web Applications · QA Automation · UAT

Performed business analysis and quality assurance throughout the full software development lifecycle for multiple enterprise web-application projects. Facilitated requirements and solution discussions, translated business needs into testable requirements and process models, maintained end-to-end traceability, and supported Agile delivery from planning through production stabilization.

Key Contributions
  • Requirements elicitation, JAD facilitation, user stories, acceptance criteria, use cases, and business rules
  • As-Is and To-Be workflows, BPMN diagrams, dependency analysis, and project-planning support
  • Requirements traceability, detailed test planning, defect management, and regression testing
  • UFT automated testing and LoadRunner performance and load testing
  • UAT coordination, release readiness, deployment validation, documentation, and stabilization support
Agile/ScrumMicrosoft VisioRTMUFTLoadRunnerFunctional TestingIntegration TestingRegression TestingPerformance TestingUATDefect Management

HealthKart Checkout Optimization & QA

E-commerce · Payment Integrations · Customer Experience · QA

Performed business analysis and quality assurance for checkout and customer-journey improvements involving guest access, payment processing, field validations, failure scenarios, and user-experience enhancements. Converted findings from customer feedback, funnel behavior, and A/B testing into requirements, user stories, acceptance criteria, wireframes, business rules, and test scenarios.

Key Contributions
  • Checkout and guest-login workflow optimization
  • Payment-integration requirements and failure-scenario analysis
  • A/B testing and customer-journey evaluation
  • User stories, acceptance criteria, wireframes, and test scenarios
  • SQL data validation, functional testing, UAT, and defect analysis
E-commercePayment IntegrationsA/B TestingUser StoriesWireframesSQLFunctional TestingUATDefect Analysis
Credentials

Certifications & Education

Formal foundations in engineering management, computer science, and Agile product delivery.

Certifications

CSPO
Certified Scrum Product Owner
Scrum Alliance
CSM
Certified Scrum Master
Scrum Alliance

Education

Master of Science in Engineering Management
University of South Florida
Tampa, FL
B.S. Computer Science
Lovely Professional University
Punjab, India
Knowledge Hub

Business Analysis & Product Knowledge Hub

A growing library of practical frameworks, templates, and learning notes across business analysis, Agile delivery, technical BA skills, UAT, product thinking, AI, and interview preparation.

Select any module to open a dedicated learning page with notes, templates, examples, and interview preparation.

Core BA & Requirements

Growing Module

Business Analysis Foundations

Core BA concepts including the BA role, SDLC, stakeholder analysis, gap analysis, business rules, and BRD vs FRD.

BA RoleSDLCGap AnalysisBusiness RulesBRD vs FRD
Focus · FoundationExplore Module
Growing Module

Requirement Gathering & Requirement Analysis

A practical BA revision guide for collecting stakeholder needs and converting them into clear, complete, feasible, prioritized, and testable requirements.

RequirementsStakeholder ElicitationRequirement AnalysisBusiness RulesAgile BAInterview Prep
Focus · Elicitation & AnalysisExplore Module
Growing Module

Requirements & Documentation

Practical guidance for writing clear requirements, BRD/FRD artifacts, functional and non-functional requirements, RTM, business rules, and change requests.

RequirementsBRD/FRDRTMNFRsChange Requests
Focus · Core BA CraftExplore Module

Technical BA & Systems

Growing Module

SQL & Data Validation for BAs

SQL basics, SELECT, WHERE, JOIN, GROUP BY, data validation, source-to-target checks, duplicate checks, null checks, and reporting support.

SQLJoinsData ValidationSource-to-TargetReporting
Focus · DataExplore Module
Growing Module

API & System Integration Basics

REST APIs, request/response, JSON, status codes, authentication basics, validation rules, error handling, integration workflows, and sequence diagrams.

APIsRESTJSONStatus CodesIntegrations
Focus · SystemsExplore Module
Growing Module

Process Flows, Wireframes & Diagrams

As-is and to-be processes, flowcharts, swimlane diagrams, data flow diagrams, sequence diagrams, wireframes, Visio, and Figma basics.

Process FlowsSwimlanesWireframesDFDsVisio/Figma
Focus · Visual ModelingExplore Module

This hub is continuously updated as I learn, practice, and apply new concepts across business analysis, product delivery, Agile execution, AI, and technical BA work.

Contact

Let's build something together

Open to Product Management, Business Analyst / QA Analyst, and Product Owner roles. Always happy to talk shop.

Email
rahulsunkara18@gmail.com
LinkedIn
linkedin.com/in/rahulsunkara59
Phone
813-647-7740